Title: Software, Programming, and Database Basics

Location: US

Company: IBM

About this course:
Looking to build core skills in software, programming, and databases to launch a career in IT support? This beginner-friendly course helps you to gain a job-ready understanding of these essential competencies that employers look for. During the course, you’ll explore a wide range of topics, from the operating system on your mobile phone to the cloud computing technology behind enterprise applications. You’ll gain a solid understanding of databases that power software and information systems, as well as web browsers, programming languages, software development processes, and key programming concepts. Plus, you’ll dive into essential database knowledge, including interfaces, backups, and practical use cases. You’ll also explore emerging technologies such as artificial intelligence (AI), generative AI, chatbots, and modern analytics applications, and build an understanding of how these innovations are reshaping business operations. Plus, you’ll learn about data monetization strategies and discover how organizations are transforming data into a strategic asset for growth and innovation. As you work through the course, you’ll complete hands-on labs and interactive activities, which will sharpen your analytical thinking and build practical skills. If you’re looking to build IT support skills employers need, enroll now and enhance your resume in just a few weeks.

Categorize, install, and administer software applications and tools, including those used on mobile operating systems.

Learn foundational concepts in cloud computing, web browsers, and software development, and best practices.

Apply the principles of database management to performing basic operations to interface with and maintain databases.

Discover the role of artificial intelligence in modern software ecosystems, and learn how AI enables intelligent tools such as chatbots, virtual assistants, and generative applications to solve real-world problems.

Build key IT support skills in software, programming , web browsers, artificial intelligence, cloud computing, and databases employers need.

Duration: 5 weeks

Skills:
- Analytical Thinking
- Application Deployment
- Artificial Intelligence
- Backup Devices
- Business Operations
- Chatbot
- Cloud Computing
- Data Monetization
- Emerging Technologies
- Information Systems
- Information Technology
- Innovation
- Operating Systems
- Programming Concepts
- Python (Programming Language)
- Software Development
- Technical Support
- Web Browsers

Curriculum:
- Module 0: Welcome
- Module 1: Computing Platforms and Software Applications
- Module 2: Fundamentals of Web Browsers, Cloud Computing, and AI
- Module 3: Basics of Programming
- Module 4: Database Fundamentals
- Module 5: Final Project and Final Quiz

- Module 6: Course Wrap-Up