Cosmetic Beauty Advisor

The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.

Sales

Responsible for:

• Meeting or exceeding personal sales per hour goals
• Being a role model and demonstrating excellent selling skills and customer service
• Executing successful promotions and special events/pre-sells/GWP's
• Driving sales through customer clienteling
• Work with store management to optimize business to business
• Achieving assigned $ line goal
• Identifying and reducing shrinkage in area

Customer Service

Responsible for:

• Meeting or exceeding SPH goal
• Meeting or exceeding credit application goals
• Thanking each customer by name following a purchase
• Handling each transaction efficiently and accurately
• Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
• Building customer clientele base
• Recording and protecting personal identifying customer information

General Responsibilities

Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements

Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department

Ensuring timely set-up including signage for promotional events

Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV's

Maintaining Belk and vendor professional dress standards (uniforms) and appearance

Cooperating with fellow associates and management

Complying with store policies concerning attendance, tardiness, and associate handbook

Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.

Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate