Title: Dental Lab Office Administrator (Jupiter)

Location: Jupiter, Fl, 33478, US

Company: Crosslin's Creative Ceramics

About the RoleWe are seeking a highly organized, detail-oriented Dental Lab Office Administrator to support daily operations within a fast-paced dental laboratory environment.This role is ideal for someone who understands dental workflows, thrives in a structured yet dynamic setting, and takes pride in keeping systems, communication, and case flow running smoothly. What Youll DoClient Communication & SupportServe as the primary point of contact for dental offices and surgeonsRespond to calls, emails, and case inquiries with professionalism and urgencyProvide updates on case status, scheduling, and requirementsCase Intake & CoordinationManage intake of digital scans (IOS) and physical cases (shipments, courier, etc.)Review cases for completeness and accuracyEnter and track case details within lab systemsRoute cases to appropriate departmentsScheduling & Workflow ManagementCoordinate case reviews, appointments, and internal schedulingFollow up on missing information to keep cases progressingSupport communication between departments to maintain workflow efficiencyShipping, Packaging & LogisticsPrepare outgoing cases and delivery bagsEnsure all components and documentation are complete and accurateMaintain organization of shipping materials and suppliesAdministrative & Billing SupportAssist with pre-invoicing and billing accuracyMatch invoices to case details and packing slipsSupport account updates and administrative processesWhat Were Looking ForMinimum 2+ years of experience in a dental office or dental labStrong understanding of dental terminology and case workflowsExperience with digital dental systems (IOS, portals, or similar) preferredHighly organized with strong attention to detailAbility to manage multiple priorities in a fast-paced environmentStrong communication and customer service skillsComfortable with Google Workspace, Microsoft Office, and learning new systemsWork Schedule & LocationFull-time, on-site roleMondayFriday, 8:00 AM 5:00 PMLocated in Jupiter, FloridaWho This Role Is Perfect ForSomeone who enjoys structure, organization, and keeping things on trackA strong communicator who can confidently interact with dental professionalsA detail-oriented problem solver who notices what others missSomeone who takes ownership and follows throughGrowth OpportunityThis position offers a path for advancement into roles such as:Senior Office AdministratorOffice ManagerAdministrative Operations ManagerClient Services ManagerAbout UsCrosslins Creative Ceramics is a high-quality dental laboratory focused on precision, consistency, and exceptional service. Our team works collaboratively to support dental professionals and deliver reliable, high-standard results every day.
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