Front Desk Administrator | Administrative Support Services

ProSidian Seeks a Front Desk Administrator | Administrative Support Services for Program Support on an Exempt W2: No Overtime Pay Basis Technical Element located Ellsworth AFB, SD across the Midwest Region supporting Ellsworth AFB Airman and Family Readiness Center with Administrative Support Services by maintaining operational excellence and support the Air Force community's critical readiness needs.

Seeking Front Desk Administrator candidates with relevant Aerospace And Defense Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Aerospace And Defense Sector Clients such as USAF. This as a Technical Element or Contract W-2 (IRS-1099) Administrative Support Services Functional Area Professional - Operations Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.

Job Overview

• Provide services and support as a Operations (Front Desk Administrator) in the Aerospace And Defense Industry Sector focusing on Program / Project Management Solutions for clients such as U.S. Air Force Military & Family Readiness Center (USAF / M&FRC) | Ellsworth AFB Airman and Family Readiness Center (AFRC).
• Generally Located In Ellsworth AFB, SD and across the Midwest Region (Of Country/World).

Responsibilities and Duties - Front Desk Administrator | Administrative Support Services [USAF0008007]

• Answer calls, greet visitors, direct clients, schedule classes, provide routine information, input/maintain data in AFFIRST and DIMS, assist with computer/equipment use, maintain front desk appearance, generate monthly reports, comply with security/confidentiality/pandemic protocols

Qualifications

• U.S. Citizen, ability to pass background check, familiarity with military environment preferred, attention to detail, customer service orientation, strong communication skills, ability to work independently
• High School Diploma or equivalent; 1-3 years of administrative, clerical, or front desk experience; experience with data systems (AFFIRST/DIMS) preferred; prior military or government experience a plus
• Strong verbal and written communication, data entry accuracy, MS Office proficiency, organizational/time management skills, problem-solving, adaptability
• Customer focus, professionalism, reliability, confidentiality, teamwork, multi-tasking ability, initiative, ability to follow protocols and procedures

Serves as first point of contact for clients, providing essential support to Military & Family Readiness Center operations and ensuring smooth client intake and service coordination

Supports administrative data systems and reporting functions critical to operational tracking and compliance, contributing to continuous improvement and mission-readiness for USAF/M&FRC

Requires adherence to base security and pandemic protocols; uses government-provided equipment; primarily on-site role at Ellsworth AFB; may require flexible schedule to support mission needs