Stellantis
Reactivity / Quality Shift Lead (Detroit)
Detroit, Mi, 48214, US
Tags
full timeonsite
14 hours ago.
Description
Title: Reactivity / Quality Shift Lead (Detroit)
Location: Detroit, Mi, 48214, US
Company: Stellantis
The Plant Quality Shift Lead is responsible to assure that process standards are applied in order to meet regulation/ISO requirements, customer satisfaction, and company standard. They report directly to the Quality Operations Manager. They lead a diverse team of salary and hourly Quality professionals integrating into the production and engineering processes while ensuring a solid partnership with manufacturing focusing on Quality processes and Customer Safety.
Additional responsibilities include but are not limited to:
- Assist in root cause, containment and corrective actions for all quality related issues
- Initiate investigations of quality concerns internally, at supplier locations and resulting from customer feedback and utilize data to drive issues to closure
- Achieve timely completion of containment corrective actions (Performance action notices)
- Collaborate with Subject Matter Experts and utilize problem solving tools in day-to-day operations to drive issue resolution
- Provide technical liaison support between Engineering, Quality, Production and Product Design departments
- Represent the 'Voice of the Customer' to platform teams
- Establish, maintain documentation of processes and train utilizing Stellantis SPW tools
- Embrace and execute standardization of best practices that ensure quality products
- Document all non-conformance conditions found and identify and execute opportunities for process improvement
- Establish clean points and maintain acceptable quality standards
- Demonstrate a working knowledge of vehicle audit items
- Supervise all major aspects of vehicle inspection and analyze data for comparison to daily vehicle audits
- Supervise the auditing of new production vehicles to validate quality or identify quality concerns
- Effective supervision of all employees as assigned
- Management of timesheets, performance evaluations, scheduling and time off approval for bargaining unit (UAW) employees
- Responsible for adherence to the Collective Bargaining Unit (UAW) contract provisions that affect area or employees under supervision
- Support the improvement of company-wide quality performance and achievement of quality and business metrics and best-in-class standing class standing
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