Senior Post Lead

The Senior Post Lead is responsible for overseeing day-to-day operations within the stadium, ensuring a safe, efficient, and exceptional experience for guests, staff, and vendors. This role combines leadership, problem-solving, and hands-on supervision to maintain operational excellence during events and non-event days.

Pay: $22.00 - $25.00 per hour

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

FULL TIME: 11:00 AM - 07:30 AM

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

Key Responsibilities

Operational Oversight

• Supervise stadium operations including seating areas, concourses, restrooms, and VIP sections.
• Ensure compliance with safety, security, and cleanliness standards.
• Coordinate with maintenance, security, and event teams to resolve issues promptly.

Staff Leadership

• Lead and supervise a team of event staff, ushers, and support personnel.
• Assign duties, monitor performance, and provide coaching and feedback.
• Assist with scheduling, timekeeping, and attendance tracking.

Event Management

• Act as the primary point of contact for operational issues during events.
• Oversee crowd control, guest services, and emergency response procedures.
• Collaborate with vendors and contractors to ensure smooth event execution.

Administrative Duties

• Prepare post-event reports detailing staffing, incidents, and operational improvements.
• Maintain inventory of supplies and equipment for assigned areas.
• Support budgeting and cost-control initiatives related to operations.

Qualifications

Education: High school diploma or equivalent; Associate or Bachelor's degree preferred.

Experience: Minimum 35 years in stadium, arena, or large venue operations with supervisory experience preferred but not required

Skills:

• Strong leadership and communication skills.
• Ability to manage high-pressure situations and make quick decisions.
• Knowledge of safety regulations and emergency protocols.
• Proficiency in scheduling software and basic computer applications.

Physical Requirements:

• Ability to stand and walk for extended periods.
• Lift up to 50 lbs as needed.
• Work flexible hours, including nights, weekends, and holidays.