Title: Account Management Specialist (Dallas)

Location: Dallas, Tx, 75247, US

Company: PetData Technologies LLC

Job Description: PetData is seeking a full-time Assistant Account Manager. The position is 40 hours per week, scheduled Monday through Friday in the office.  Responsibilities: The Assistant Account Manager provides direct support to Account Managers and will work on the following: Request and process data and records from clientsAssist Account Managers with client requests and updatesCommunicate with multiple departments to research client and customer issuesProcess and prepare batches of pet license sales and vaccination certificates from veterinary clinicsProofread and reconcile batches of pet license salesMake outbound calls and emails to follow up on reports or invoicesPrepare or request customer refunds according to policiesPerform other tasks as neededSkills/Qualifications: Proficient in Word and Excel. Organized, with a high level of attention to detail. Excellent customer service as well as written and verbal communication skills. Loves to problem-solve and do research. Able to manage and meet deadlines. Self-motivated, quick learner who enjoys learning new tasks and software. Pleasant, positive and works well with others. Benefits: Comprehensive benefits package, including health, dental and life insurance as well as paid time off and paid holidays, available for full-time permanent employees after successful completion of training period.Date Position Available: Immediate Equal Employment Opportunity: PetData is committed to providing equal employment opportunity to all applicants and employees. The Company does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all aspects of employment, including recruitment, hiring, training, compensation, benefits, promotion, discipline, termination, and all other terms and conditions of employment. The Company strictly prohibits retaliation against any individual who reports discrimination or participates in an investigation.E-Verify: PetData uses E-Verify to authenticate all new employees' work status. Note: E-Verify is an Internet-based program run by the US government that compares information from an employee's Employment Eligibility Verification Form I-9 to data from U.S. government records.
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