Title: Client Services Representative (Jacksonville)

Location: Jacksonville, Nc, 28546, US

Company: Innovative Property Solutions

About Innovative Property Solutions (IPS)Innovative Property Solutions exists to provide unparalleled property management and association management services throughout Eastern North Carolina. Our mission is grounded in the golden rule. We treat our homeowners, Boards, vendors, and each other the way we would expect to be treated ourselves.We believe long-term growth and stability come from creating positive experiences. That belief guides everything we do, from how we communicate to how we support our team. We use a thoughtful blend of technology, ongoing professional development, and a passion for excellence to deliver consistent, high-quality service.Our team is the foundation of our success. We foster a supportive, respectful, and collaborative work environment where professionalism and people can thrive together. We value integrity, clear communication, accountability, and a solution-focused mindset. Simply put, we could not do what we do without our team, and we are intentional about creating a workplace where individuals feel valued, trusted, and empowered.If you are looking for a company that prioritizes culture just as much as performance, IPS offers an environment where your work matters and your growth is encouraged.What Youll DoServe as the primary point of contact greeting visitors and managing incoming calls and emailsProvide professional communication support to homeowners and board membersAssist with accounts receivable coordination and basic administrative tasksHelp prepare and distribute homeowner communicationsMaintain organized records and documentationSupport division staff with scheduling, research, and workflow coordinationKeep the front office welcoming, efficient, and running smoothly What Makes You a Great FitStrong verbal and written communication skillsFriendly, professional, and customer-service focusedHighly organized with strong attention to detailComfortable multitasking in a busy environmentResearch-minded problem solverReliable, proactive, and team-orientedFamiliarity with office software and communication toolsValid drivers license and reliable transportation Why Youll Love Working HereHealth insurance20 days of paid time offPaid holidays when the office is closedSupportive, team-centered cultureOpportunity to grow within a thriving companyMeaningful work supporting real communitiesA dynamic role where every day brings something newIf you enjoy helping people, staying organized, and being the heartbeat of an office, wed love to hear from you!How to Apply: Please submit your resume and a cover letter detailing your experience and what excites you about this opportunity at Innovative Property Solutions to hr@ips-nc.com or apply here!
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