Community Director

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities.

Associ, North America's largest community management firm and a Great Place to Work for nine straight years, is searching for an exceptional Community Director to lead our San Diego branch.

This isn't your typical "office director" role. This is your chance to be the strategic powerhouse behind how vibrant, well-run, financially sound communities come to life. If you're ready for that next step, or already a high-energy leader who loves developing teams, guiding boards, improving operations, and elevating the homeowner experience this is your next big move.

Why You'll Love Working at Associa

We believe in taking care of the people who take care of our communities. Full-time employees enjoy:

• Competitive paid time off, medical, dental & vision plans
• 401(k)/match
• Disability coverage
• Wellness + learning & development programs
• Access to a national network of industry experts
• Career paths that support long-term growth
• A culture consistently awarded "Best & Brightest"

What You'll Do

As the Community Director, you'll serve as the operational backbone and leadership force for your branch. You'll manage a talented team, partner with HOA Boards, and oversee the smooth functioning of multiple community operations. You will:

• Serve as the primary relationship leader for Boards of Directors and homeowners
• Lead and mentor branch staff, ensuring high performance, strong service, and continuous development
• Oversee all operational functions, from administrative workflows to financial processes
• Review and guide financial reporting, ensuring accuracy and clarity for Board packets
• Advise on capital projects, community maintenance needs, and vendor performance
• Drive strategic initiatives, including budget planning, service enhancements, and operational improvements
• Ensure compliance and risk mitigation, including tracking legal matters and architectural reviews
• Attend board meetings and community events, representing Associa with professionalism and expertise
• Manage vendor relationships, procurement, and performance monitoring
• Ensure accurate database (C3) and file maintenance
• Oversee AP processes in alignment with home office procedures
• Roll up your sleeves as needed - because great leaders know when to dive in
• Perform other duties that support outstanding community + client experience

Ready to Lead a Team That Makes Communities Better Every Day? Bring your leadership talent to a role that truly makes an impact - for your team, for your clients, and for the communities that call Associa home.

Compensation: $110,000-$115,000/annually; direct experience highly considered. Employment Type: Full-time. Work Location: 3517 Camino Del Rio South, Ste 204, San Diego, CA 92108

Requirements

What You Bring to the Role

• Bachelor's degree preferred
• 57 years of management or supervisory experience
• 37 years of Community Association or portfolio management experience
• Industry certification preferred (e.g., CMCA, AMS, PCAM or CA-specific equivalent)
• Knowledge of GAAP
• Expert-level proficiency with Microsoft Office
• Exceptional written, verbal, and interpersonal communication skills
• High integrity with proven discretion and confidentiality
• Strong prioritization and time-management skills
• A proactive, self-driven leadership style

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.